Step1: Check your internet connection to ensure it’s stable and strong.

Step2: Ensure your device’s operating system meets the minimum requirements for the PalWallet app.

Step3: Clear the app store cache. For Google Play, go to Settings > Apps & Notifications > Google Play Store > Storage > Clear Cache.

Step4: Restart your device and try downloading the app again.

Step1: On the login screen, select “Forgot Passcode.”

Step2: Follow the prompts to use your recovery phrase to reset your passcode. You’ll need to have your recovery phrase available.

Step1: Verify the network status for congestion or downtime, which could delay transactions.

Step2: Check the transaction details to ensure the recipient's address and the amount are correct.

Step3: Ensure you have enough balance for the transaction and the required network fees.

Step4: If the issue persists, try the transaction at a later time or contact support for assistance.

Step1: Double-check the secret phrase for any typos or missing words.

Step2: Ensure the words are entered in the exact order as your backup.

Step3: Try entering the phrase again carefully. If you’re using auto-fill, enter the phrase manually instead.

Step1: Check for sufficient lighting and ensure the entire QR code is visible within the camera frame.

Step2: Clean your device’s camera lens for clarity.

Step3: If the problem persists, manually enter the wallet address or transaction details if possible.

Step1: Refresh your wallet by pulling down on the wallet screen or restarting the app.

Step2: Check the transaction on a blockchain explorer using your wallet address to see if it has been confirmed.

Step3: Ensure you’re on the correct network (e.g., Ethereum ERC-20 tokens won’t show on a Binance Smart Chain network).

Step4: If the issue remains unresolved, contact support with the transaction hash for further assistance.

Step1: Check your internet connection to ensure it’s stable.

Step2: Restart the PalWallet app and attempt to access PalAcademy again.

Step3: If certain content is still inaccessible, report the specific issue via the in-app feedback feature or directly to customer support.

Ensure you are entering the correct login details. If you've forgotten your password, use the password recovery option. For issues with 2FA, check that your authentication app is synchronized correctly.

Check your internet connection and try restarting the app. If the issue persists, look for an option within the app to re-sync to the blockchain.

If you have lost your recovery phrase, the chances of recovering your wallet are slim. Always keep multiple backups of your recovery phrase. If the wallet doesn't restore with the correct phrase, ensure you're entering it correctly without spaces or typos.

If you've sent funds to an incorrect address, it's unlikely to retrieve them. Always double-check addresses before sending. For missing funds, refresh your wallet and ensure you're looking at the correct wallet address.

Verify that your device has a stable internet connection. Try switching between Wi-Fi and mobile data to determine if the issue is network-specific.

Check for any additional updates that may fix the issue. If problems persist, try reinstalling the app. Remember to have your recovery phrase handy before reinstalling.

Look for known issues in the app's update logs or community forums. If the issue is not listed, reach out to PalWallet support for assistance.

Change your password immediately and review your security settings. Contact support if you suspect a security breach.

Ensure your device's operating system is up-to-date. Clear the app's cache or try a fresh install, and report the issue to PalWallet support if it continues.